Coaching and Consultancy

All of our support is customised to suit the unique context of your service. We look forward to working with you.

 

      

QIP Support

Does your Quality Improvement Plan need some work? Perhaps you are coming up to A&R and you are worried that your QIP isn't up to scratch? We can review your QIP and provide meaningful feedback that will support your team to feel confident moving into A&R. This may be a remote review, or where possible, one of our consultants will come into your service and observe how the practice connects to the QIP. If you don't even know where to start, we can come in and do a QIP development workshopping session with your team - getting everyone focussed and on the same page!

 

A&R Prep

While your assessment and rating visit should be a reflection of your everyday practice, we understand that many services and educators become nervous in the lead up to their visit and worry that they will freeze! We regularly visit services and provide meaningful feedback on matters of compliance and quality practice. Our visits usually take place over several hours and include observation, discussion and review of documentation, policies, procedures and the physical environment. Services receive a comprehensive report after the visit, with actionable steps that they can take prior to their visit. Our visits provide educators with reassurance and confidence in their own ability to advocate for the work that they do and the way that they do it.

 

Regulatory Authority Submissions and Responses

Over the last five years, we have worked with many services who have received A&R reports that they were not satisfied with, or have received compliance or show cause notices. The support for each of these has been varied, however this usually involves detailed discussions about the matter and in the event of compliance concerns, advice and support with implementing appropriate changes such as policy development or review and the development of procedures and practices. Our support often includes the drafting of formal responses to these matters in a thorough, comprehensive and professional manner. As a result of this support, the regulatory authority has instructed several services to engage our support on an ongoing basis as a condition of their service approval.

       
Recruitment Support

We know how hard it is to get the right team for your service. We have worked with many services over the years in the recruitment process. We recognise that this looks different in every service, and our support has ranged from drafting advertisements, reviewing applicants, preparing interview questions, sitting on an interview panel and preparing position descriptions and employment agreements, as well as supporting the new team member to transition into the service. 

 

Management Committee Support

For seven years, Nicole was a nominated supervisor of a community based long day care service and saw first hand, the challenges that volunteer, parent run management committees face on a daily basis. Asking parents to take on management of a service is a massive responsibility, and many committees do not feel equipped to handle the challenges of service operations. We work with management committees to bridge the gap. This support may include attending committee meetings, providing training to management committee members, facilitating planning sessions and email/phone support for specific matters (HR, service practices, policies etc.)

 

Policy Revision and Guidance
We know that policies are a vital part of service operations, and that many policies are required under the national regulations. We regularly work with services to review and amend policies to ensure that they are not only compliant, but meaningful to the individual service. As such, we expect that service stakeholders are highly involved in this process.
      
Coaching in Context

It's one thing to come along to a training session, take in the information and go back to your service and attempt to put it into practice. It's quite another to to have an experienced consultant work with your team in their own environment, observing their practice and providing meaningful feedback and support 'in the moment.' Coaching in Context is a great way to strengthen the skills, knowledge and practice of yourself or your educators.

1:1 Educational Leader Mentoring

Being the educational leader should be an exciting opportunity - you have the chance to mentor others, provide pedagogical guidance for the service and be totally awesome and inspirational! Sometimes though, that isn't quite the case. You might be new to the role and feel uncertain or overwhelmed. You may have been in the role for several years and need to reignite your love for it. Either way - we can help! Through 1:1 mentoring, we can work through your challenges and help you find the joy in your role. This may take the form of face to face or online support and may be one off or on an ongoing basis.

1:1 Nominated Supervisor Mentoring

We know that being a nominated supervisor isn't always easy. The to-do list is a million miles long, the policy and compliance matters are always demanding your attention, and somewhere among all that, you are trying to be a visionary, inspiring leader. Luckily, we have been there! Whether you are brand new to the role or have been doing it for a long time, we can help. Our support is 100% customised to suit you. It may include face to face visits, online coaching via Zoom, email support or more focussed support with a specific project or problem. Our aim is to work with you to build your skills and overcome the challenges, not to 'fix' the problem for you. This is where meaningful growth as a leader occurs.

 

What next? 

So, you've read through what we can offer and thought "yes - that's what I need!" What now? 
We encourage you to get in touch via the "contact us" page with as much information as you can about your service and what your needs are. This will allow us to put forward some recommendations and provide a quote for you. 
We look forward to working with you!
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